Quality

QUALITY POLICY STATEMENT

The Patent Ferrule Company Limited are specialists in the precision cutting-to-length and manipulation of Ferrous and Non-Ferrous tubes, sections, flats, bars and rods.

It is imperative that all employees of The Patent Ferrule Company Limited comply with this Quality Policy Statement and all associated company procedures and processes, as specified in the Quality Manual and associated documents.

The supply of products to specification, within agreed delivery times and at an acceptable cost are key objectives for our company.

Customer satisfaction ensures the continuity and prosperity of our company and thus is a key measure of our success.

The Company is committed to continually improving the effectiveness of the Quality Management System.

Objectives and targets are periodically reviewed and are deployed at appropriate levels throughout the Company.

Risks and opportunities are identified and evaluated on a continual day-to-day basis with immediate action being taken where necessary.

All our personnel will be trained to effectively implement our Quality Management System and it must be our aim to seek continuous improvement in everything we do.

We will measure the effectiveness of our business objectives through our Management Review and Internal Audit processes.

The achievement of quality is fundamental to all activities carried out within our Company and must be practiced by all employees as an integral part of our daily work.

 Daniel Shoebotham (Managing Director)
Alan Young (Quality Manager)
19th September 2018

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